Warranty Coverage

Warranty coverage depends on the product, manufacturer, and applicable warranty terms provided with the item.

Eligible warranty claims generally apply to manufacturing defects or faults that occur under normal and intended use during the applicable warranty period.

Warranty Period

The warranty period may vary depending on the product and manufacturer. Please refer to the warranty information provided with your product or contact CameraTK Customer Support for details about a specific item.

What Is Not Covered

Warranty coverage may not apply to damage or problems caused by circumstances outside normal product use, including:

• Accidental damage or physical damage.
• Improper use, handling, or installation.
• Water, liquid, moisture, or environmental damage.
• Unauthorized modifications or repairs.
• Normal wear and tear.
• Damage caused by misuse or negligence.
• Missing or damaged serial numbers or identification labels.

Specific exclusions may vary according to the manufacturer and product.

How to Make a Warranty Claim

1. Contact CameraTK Customer Support and provide your order details.
2. Provide the product name, order number, and a description of the issue.
3. Provide photos, videos, or other information if requested.
4. Our team will review the issue and determine the appropriate next step.
5. If the product needs to be inspected or returned, we will provide the applicable instructions.

Warranty Inspection

Products submitted for warranty service may need to be inspected before a warranty claim is approved.

The inspection helps determine whether the reported issue is covered under the applicable warranty terms.

Repair, Replacement, or Other Resolution

Depending on the product, manufacturer warranty, availability, and nature of the issue, an approved warranty claim may result in repair, replacement, or another applicable resolution.

The available resolution will depend on the applicable warranty terms and the outcome of the inspection.

Important Information

• Warranty terms may differ between manufacturers and products.
• Please keep your order information and warranty documentation.
• Do not attempt unauthorized repairs or modifications before contacting CameraTK about a warranty issue.
• Contact us before sending a product for warranty service.
• Warranty approval is subject to the applicable manufacturer or CameraTK warranty terms.